Laurence G Wok
map-marker Vallejo, California

Lien holder information

Need written notification that Mazda American credit does not have a lien on my vehicle. Please contact me at 707-373-**** or bronxguy@***.com
View full review

Preferred solution: Written documentation that shows no lien on my vehicle.

Richard S Jpq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dallas, Texas

Lien release

Need a letter releasing me from the Lien 2005 Toyota Tundra vin #5TBRT34105S469959 it was payed of years ago lot title so please direct me to were I can get help
View full review
Cons:
  • Impossible to speak to a customer service agent
  • Getting release sent

Preferred solution: Lien release letter

Emily R Piu
map-marker Rocklin, California

Get a copy of my title

I need a copy of my title. My loan was paid off in 2014 I believe. The DMV does not have a record of tilt left and I was told I need to contact the lean holder
View full review

Preferred solution: Title

Anonymous
map-marker Dallas, Texas

Need release letter

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Called to request released letter/lien letter on 18 year old car, very helpful. Still have not seen the letter, please follow up with me. Thank you
View full review
Sandra M Gkm

Lienrelease

I am trying to get a copy of the title of my vehicle, but Texas Dept of Motor Vehicles says there is lien holder on file. The lien holder for my Mazda truck is Mazda American Credit.
View full review

Preferred solution: A letter releasing the lien

Karen H Fwm

Mazda American Credit Customer Service cannot be reached

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Attempted to call for assistance in releasing lien from my Mazda Miata. After making five failed calls I have found it impossible to speak to a human being.
View full review
Cons:
  • Impossible to speak to a customer service agent

Preferred solution: Provide release of first lien on VIN: JM1NB353320226749

Susan N Qrk

Need original lien release for 2005 lien

Mazda American Credit - Need original lien release for 2005 lien
I have tried since October 6 to get a lien release for a car but the release continues to get lost. I need the release faxed to a specific contact at 785 271 ****. Name: Vicki Cullison Vin: 4F2CZ06133KM25417 **** Mazda Tribute Thank you for your help in this problem!
View full review
Pros:
  • Seemed to understand problems
Cons:
  • Getting release sent
Anonymous

To stop my law firm payments

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Nothing happened cause my file somehow dont exsist since it went to collections so Im paying for my old loan till the day I die they told me
View full review
Loss:
$16000

Preferred solution: Let the company propose a solution

User's recommendation: Don’t *** with Mazda American credit they will screw you for life

Barbara B Heq

Billing for leased Mazda

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Leased a new Mazda in April. Since May I have made 6 payments through my bank's bill pay. The first 2 were returned by Mazda and the 3rd was 'lost.'. Mazda says they had software problems but the lost payment is not their problem. Meanwhile, I have been charged late fees. Website for account info is horrible. I have called them 8 times to try to work this out. Wait time to speak to a CSR is 1 hour. They do not accept electronic fund transfers from bank bill pay, only paper checks which have to be mailed. From mail date to Mazda website crediting date is 10 - 13 days!!! Where is the money going? Are they operating on the float using my money? They encouraged me to use their website to make payments. Really? Would I trust such a company with my banking information???? Dealings with this company may result in derogatory marks against your credit due to delayed payment crediting.
View full review
Loss:
$18
Cons:
  • Terrible service
  • Bad bookkeepingand billing and website

Preferred solution: Remove all late fees and any derogatory marks against my credit and apologize.

User's recommendation: Dealings with the company may result in derogatory marks against your credit due to delayed payment crediting.

Sandra P Ysk

Title

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Mazda American Credit - Title
I lost the original title for my vehicle. I send a letter to the Motor Vehicle Service in MS The send me a note saying a need a Notarized lien release on company letterhead from MAZDA AMERICAN CREDIT The recording message you have does not include anything about redirecting calls for titles lien
View full review

Preferred solution: Need notarized lien release

Cindy D Gel

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Leon release

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I need to get a copy of my Leon release for a 2002 Mazd Miata. I can't get through to anyone.
View full review
Pros:
  • Answer phones
Cons:
  • No personal touch

Preferred solution: Send me al ein release

User's recommendation: Answer phones

Kieu D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saint Louis, Missouri

Need lien release letter

I need live representation please i have been waIting for an hour Angry
View full review
Antonio l Kkz

Release of lien

I misplaced my title and need a replacement for my Mazda 2007 6i vehicle ID No. 1YVHP80C275M34239 I need a release of lien letter from Mazda American Credit for my car so that I can get a replacement title from the Connecticut motor vehicle department. Can you do this ASAP?
View full review
Anonymous
map-marker Aurora, Colorado

Need original lien release for 2005 lien

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Actually, I wasn't complaining. I called a customer service rep and told her I needed an original lien release from the company going back to 2005. I was concerned that she would even be able to locate it. She was fantastic though. Very knowledgeable, very helpful and very professional. I told her it was an absolute pleasure to deal with her. I wish all service reps for all companies were half as good as she was.
View full review
Anonymous
map-marker Warwick, Rhode Island

Need original lien release for 2005 lien

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I am anything but pissed. I just had a fantastic experience with an extremely knowledgeable and helpful customer service rep at Mazda American Credit. I was expecting a struggle; and she made my interaction so easy. One of the best customer service experiences I've ever had!!!Happy
View full review
Deondrae Vlb

Title of car

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Need a release of lean from the financial institution, so I can get a replacement copy of my title.
View full review
Reason of review:
Not able to talk to a person

Preferred solution: Operator assistance

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article